About the Company
Giant Eagle Inc., ranked 32 on Forbes magazine's largest private corporations list and past recipient of Progressive Grocer's Retailer of the Year Award and the EPA's ENERGY STAR Retail Partner of the Year Award, is one of the nation's largest food retailers and food distributors with approximately $7.1 billion in annual sales.
Founded in 1931, Giant Eagle, Inc. has grown to be the number one supermarket retailer in the region with 158 corporate and 65 independently owned and operated supermarkets in addition to more than 130 fuel and convenience stores throughout western Pennsylvania, Ohio, north central West Virginia and Maryland.
In addition to a wide variety of the region's freshest and high quality produce, meat, and seafood, Giant Eagle customers enjoy products and services ranging from convenience stores and fuel stations to dry cleaning, and on-site supervised child learning and activity centers. Giant Eagle also offers other convenient services including video rental, in-store banking, on-site film laboratories and floral shops.
An active community partner, Giant Eagle provides support for local food banks, community events, the United Way, The Salvation Army, Race For The Cure and other non-profit organizations. The company has also created education initiatives such as Apples For The Students, which has provided millions of dollars in computer equipment, software and other classroom learning tools for local schools and the Be A Smart Shopper school nutrition program.
Job Description
Supermarket Location: Eastgate
Department Name: Front End
Reports To: Manager, Field HR
Finding a new career with advancement opportunities is closer than you think. Giant Eagle is a place where careers can grow! Whether you choose to develop your talents or discover a new specialty, Giant Eagle is plentiful in what we offer. Our goal is to be the most innovative, leading provider of high quality food, drug, fuel, and related services to everyone in our communities. If you enjoy delivering excellent customer service in a fast-paced environment, Giant Eagle is the right choice for you.
'Together, we improve people's everyday lives and well-being.' As a Giant Eagle Team Member, you will be part of a team that emphasizes building lifelong relationships with our customers by focusing on understanding and exceeding their needs. As a member of our Front End service team, your primary responsibilities will be to interact with the customers on the Front End and in the parking lot. Front End Service Team Members are also fully trained and able to assist customers in other areas of our store including, but not limited to, Cashier and Grocery.Job Responsibilities
- Provide exemplary customer service by greeting customers on the front end, ensuring customer's order is bagged appropriately and safely.
- Become familiar with products in the store to answer questions and make suggestions to customers.
- Smile and greets customers in a friendly manner, whether the encounter takes place in the team member's designated department or elsewhere in the store.
- Properly handle products and equipment in accordance with food safety and safety guidelines to ensure a safe shopping environment.
- Assisting customers in the lot with groceries/carts.
- Keep the parking lot free of carts and any debris, including sweeping sidewalks/shoveling/salting when necessary.
- Maintain cleanliness of department and work area, including the back room.
- Maintaining cleanliness of Customer Restrooms.
- Assist in other areas as required.
- Little or no financial or budgetary responsibility