Sears, Roebuck and Co., a member of the Sears Holdings Corporation (NASDAQ: SHLD) family of companies, is a leading full-line retailer providing merchandise, related services and quality brands such as Kenmore, Craftsman, Diehard and Lands' End. We offer a wide range of home merchandise, appliances, electronics, apparel and automotive products and services through more than 2,400 Sears-branded and affiliated stores in all 50 states, Puerto Rico and Canada. We also offer a variety of merchandise and services through specialty catalogs and sears.com. Our web-to-store and store-to-web capabilities add even more convenience to our customers. We are also the nation's largest provider of home services, with more than 13 million service calls made annually.
Responsible for both selling/servicing customers as well as supervision of hourly associates engaged in the same activities. The Lead spends 90% of his/her time on the selling floor with customers and associates, with approximately 35%-50% of his/her total time in selling/servicing customers and the remaining time supervising associates or serving staff duty. This individual will supervise a team of 10-15 hourly associates and will fully participate in the selection, scheduling, training, coaching, and performance management. This individual will maintain knowledge of Sears products and use this knowledge to assist customers.
Required:
- Minimum of 1 year of retail supervisory experience is preferred
- Strong selling and customer service skills
- Strong drive for results
- Coaching and development skills
- Knowledge of products and services offered
- Excellent communication skills
- Ability to stand and walk for long periods of time
A comprehensive and competitive benefit program is designed to meet the needs of our associates and their families. Benefits eligibility depends on employment classification, location, and other variables. Benefits offered include:
- Medical and Dental Plans
- Health Care and Dependent Daycare Flexible Spending Accounts
- Short and Long-Term Disability
- Company Paid and Optional Life Insurance
- Business Travel Insurance
- Merchandise Discount
- Adoption Assistance
- Kmart Advantage Rx
- ConSern Loans for Education
- Worklife Solutions
- Voluntary Benefits
- Commuter Benefits
- Sears Holdings Corporation Associate Stock Purchase Plan
- 401(k) Savings Plan
- Vacation Time with Personal Days
- National Holidays
An Equal Employment Opportunity and Affirmative Action Employer.